FAQs2018-09-13T14:46:56+00:00

What is The Lens Butler and how does it work?

The Lens Butler Says:

“The Lens Butler is a revolutionary contact lens subscription system that works with your eye doctor & sends you only the contacts you need every month. In turn, you only have to pay for a monthly supply vs. one hefty annual payment.”

Why does The Lens Butler work exclusively through my eye doctor?

The Lens Butler Says:

“Because unlike those other guys, The Lens Butler LOVES eye doctors, and wants to work WITH them to provide you the best in optical care, and convenient monthly contact lens delivery. That means annual exams with real doctors. Period.”

How do I order contacts with The Lens Butler?

The Lens Butler Says:

“That’s easy…just see a participating eye doctor that carries The Lens Butler and they will set up your custom account. If your doctor doesn’t offer The Lens Butler, ask for us by name!”

What happens when my yearly contact lens subscription is up?

The Lens Butler Says:

“It’s time for another annual exam with your eye doctor – because healthy eyes come first! We will remind you when you’re getting close to the end of your subscription and your annual exam. Simply make your appointment and once again, let us do the rest!”

I have a busy life. What if I’m not around for my monthly shipment or need to temporarily change my shipping address?

The Lens Butler Says:

“No problem at all. The Lens Butler goes where you do! If you know your monthly shipment is coming soon and need it sent to a different address, simply update your shipping information on our website, or contact us at ask@thelensbutler.com

So, what happens if I change my eye doctor?

The Lens Butler Says:

“No sweat! Send us an email at ask@thelensbutler.com and we will take care of verifying and switching you to the new doctor that carries The Lens Butler.”

Uh-oh! I’ve torn or damaged a contact lens! What do I do now?

The Lens Butler Says:

“Good question! We are always ‘At Your Service’ – simply email us anytime at ask@thelensbutler.com and we will get a replacement lens out to you ASAP! It’s that easy.”

I’m ready to try new contacts. What if I want to change my brand?

The Lens Butler Says:

“No problem at all. We want you to be in the best, most comfortable contact lenses out there. Because we work WITH your eye doctor, we are happy to contact them FOR you and get you into a lens that feels better and makes you the happiest.”